Side by side
Network
Zen Openreach + CityFibre full fibre
Sky Openreach full fibre
Mid-contract price rises
Zen None — fixed for the whole contract
Sky Annual rise applied each spring (set £ amount in contract)
Service reputation
Zen Which? Recommended Provider 6 years running; 4.3 Trustpilot
Sky Mid-table; strong app, mixed call-centre experiences
Router
Zen FRITZ!Box Wi-Fi 6 / eero Pro 6E
Sky Sky Max Hub (Wi-Fi 6) — locked to Sky
Static IP
Zen Included free
Sky Not available on consumer plans
TV & mobile bundles
Zen None
Sky The main event — Sky TV, Glass, mobile
New-customer incentive
Zen £40 referral eGift card (via link, before ordering)
Sky Regular bundle discounts and gift-card offers
Comparison based on publicly listed features and pricing structures, checked 1 September 2026. Sky's offers change frequently — verify current deals on their own site.
The verdict
If Sky TV is already in your life, bundling broadband can be convenient and well-priced — at least until the annual increases kick in. If you just want the best-served pipe into the house at a price that stays put, Zen is the cleaner buy.
Choose Zen if…
- You don't want TV in the bundle — you just want excellent broadband
- You want a fixed price and an easy exit calculation
- Service quality is the reason you're switching in the first place
Choose Sky if…
- You want Sky TV/Glass and one bill for everything
- A bundle discount makes the combined price genuinely cheaper for things you'd buy anyway